1. Agreement to Terms
These Terms of Service ("Terms") govern your use of this website and any services booked through it. By booking a call or otherwise using our services, you agree to these Terms. If you don't agree, please don't book or use the services.
2. Description of Services
BallUpBrian provides social media strategy consulting, campaign direction, documentary and freelance videography, and content creation services. Our advice relates to content strategy and social media growth only — it is not legal, financial, medical, or other licensed professional advice, and shouldn't be relied on as such.
3. Booking, Fees & Payment
The Instagram Strategy Call ($100 / 30 minutes) is booked and paid for through Calendly. Packages marked "Full" are at capacity and not currently available to book; where shown as "Negotiables," pricing for those services is agreed individually in writing before any work begins. Prices apply to the booking in which they're presented and are subject to change for future bookings without notice.
4. Cancellations, Rescheduling & Refunds
- You may cancel or reschedule free of charge up to 24 hours before your scheduled call, using the link in your Calendly confirmation email.
- Cancellations made less than 24 hours before the scheduled time, and no-shows, are non-refundable.
- To request a cancellation, reschedule, or ask about a specific situation, email ballupbrian@gmail.com.
5. No Guarantee of Results
Testimonials, case studies, and figures shown on this site (such as follower growth, view counts, or engagement lifts) reflect real, individual outcomes for the specific clients named, achieved under their specific circumstances. They are illustrative examples, not promises. Results depend on factors outside our control — including platform algorithm changes, market conditions, your existing audience, and your consistency in execution — and will vary from person to person. We do not guarantee any specific result from our services.
6. Intellectual Property
Our content. The design, copy, branding, and the "BallUpBrian" name and marks on this site are owned by BallUpBrian and may not be copied or reused without permission.
Client deliverables. Unless otherwise agreed in writing, final edited content and deliverables become the client's property once payment is received in full. BallUpBrian retains the right to display completed work for portfolio and marketing purposes, including in the Work, Results and Brand Partners sections of this site.
Third-party trademarks. All brand names and logos displayed in the "Brand Partners" section are trademarks of their respective owners and are shown solely to identify past collaborations. Their appearance does not imply any ongoing endorsement, sponsorship, or partnership beyond what is stated.
7. Acceptable Use
You agree not to misuse this site or our booking system — including spam, fraud, attempts to disrupt the site, or abusive conduct toward our team.
8. Disclaimer of Warranties
This site and our services are provided "as is" and "as available," without warranties of any kind, express or implied, including that the site will be uninterrupted, secure, or error-free.
9. Limitation of Liability
To the fullest extent permitted by law, BallUpBrian's total liability for any claim arising from these Terms or our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.
10. Indemnification
You agree to indemnify and hold BallUpBrian harmless from any claims arising out of your misuse of our services or violation of these Terms.
11. Governing Law & Disputes
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. If a dispute arises, please first contact us at ballupbrian@gmail.com so we can try to resolve it informally. Any dispute that isn't resolved informally will be subject to the exclusive jurisdiction of the state or federal courts located in New York County, New York, or, where eligible, small claims court.
12. Accessibility
We're committed to making this website usable by the widest possible audience. If you experience difficulty accessing any part of this site, please email ballupbrian@gmail.com and we'll work to address it.
13. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with a revised "Last updated" date above; continued use of the site or our services after changes constitutes acceptance of the updated Terms.
14. Contact
Questions about these Terms? Email ballupbrian@gmail.com.